Privacy Policy
Effective date: 2024-06-01
Last updated: 2024-12-03
At Ensurvi, we prioritize your privacy and the protection of your data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our platform. By accessing or using Ensurvi, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
When you create an account or use our Service, we may collect the following:
- Personal Information: Name, email address, contact details, and billing information.
- Uploaded Data: Any drone data, images, or other files you upload for analysis.
- Support Requests: Information shared during customer support interactions.
1.2 Automatically Collected Information
When you use Ensurvi, we automatically collect:
- Usage Data: IP addresses, browser type, device information, and interaction logs.
- Cookies: Small files stored on your device to enhance user experience. See Section 7 for more details.
- Analytics Data: Aggregate metrics to understand how users engage with our platform.
1.3 Third-Party Information
If you integrate Ensurvi with third-party tools (e.g., APIs), we may collect data shared through these integrations.
2. How We Use Your Information
We use your information to:
- Provide, operate, and improve the Ensurvi platform.
- Process transactions and send account-related communications.
- Analyze and enhance user experience through aggregated insights.
- Comply with legal obligations and enforce our Terms and Conditions.
3. Data Sharing and Disclosure
3.1 With Service Providers
We may share your data with trusted service providers who assist with platform operations, payment processing, and analytics.
3.2 With Legal Authorities
We may disclose your data if required by law or to protect our legal rights.
3.3 In Business Transactions
If Ensurvi undergoes a merger, acquisition, or sale, your data may be transferred to the new entity.
3.4 Anonymized Insights
We may use anonymized, aggregated data for research or marketing purposes.
4. Your Data Rights
Depending on your jurisdiction, you may have the following rights:
- Access and Portability: Request a copy of your data.
Correction: Update inaccurate or incomplete information.
- Deletion: Request the removal of your personal data.
- Restriction: Limit the processing of your data under certain conditions.
- Objection: Opt-out of direct marketing or data usage based on legitimate interests.
- To exercise these rights, please contact us at support@webudvikleren.dk.
5. Data Retention
We retain your data for as long as necessary to provide the Service or comply with legal obligations. Drone data uploaded for analysis is stored for 5 years unless you delete it manually or your account is terminated.
6. Data Security
We implement industry-standard measures to protect your data, including encryption, access controls, and regular security audits. However, no system is completely secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Ensurvi uses cookies to:
- Recognize returning users.
- Track user preferences and improve the platform.
Collect analytics data.
- You can manage or disable cookies through your browser settings. Note that disabling cookies may affect platform functionality.
8. International Data Transfers
If you are located outside Denmark, your data may be transferred to and processed in a different country with differing data protection laws. We ensure adequate safeguards are in place for such transfers.
9. Third-Party Links
The platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or a platform notice.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
support@webudvikleren.dk
Address:
Aakandevej 4
Oester Bjerregrav
8920 Randers NV
Denmark
By using Ensurvi, you acknowledge that you have read, understood, and agreed to this Privacy Policy.